Originally Posted by xomm (Post 751842)

Alright. Just got off the phone with Nokia USA.

Summary of the phone call:

Nokia: Your rebate has been suppressed (aka put on hold, or more likely canceled), because we received multiple rebate submissions.
Me: I didn't send multiple rebates, so that isn't possible.
Nokia: We received four (4) rebates from the same address with the same information, but different names.
Me: Well... are the names of the same family or surname?
Nokia: That is non-disclosable.
Me: ...The only way that could have happened is when I was contacting Nokia through e-mail. They asked to "verify" my information about four (4) times, so I'm assuming that's why.
Nokia: Basically this means you probably won't be getting the rebate.
Me: But that's not a fault on my behalf, that's a error made by Nokia.
Nokia: (couple second pause...)
Me: ...Well... Is there any way I can contest that?
Nokia: Not really, we're just customer service; we're only getting the information from the rebate department.
Me: How can I contact the rebate department?
Nokia: They aren't contactable because the promotional period has ended.

-End call formalities, etc.-

Well.... I'd say that's enough work for a $50 rebate... and now I'm (and many others) left with a scan of my barcodes instead of the original... :|

I had pretty much no complaints about Nokia before, but this is just ridiculous...

Doesn't detract from the device or the community though... :o