Re: N900 Satisfaction Survey
 

That is the point. If it is a software problem, everyone would be reporting this. I am not. 1.5 months now and I've had a single self caused reboot. I bet there are lots of people out there like me that aren't rebooting and haven't had to tweak anything.

Variance in hardware is lot more probable cause. Couldn't it be that N900s Nokia tested were stable and some of the production units hit a bad batch of components?

Re: N900 Satisfaction Survey
 

it is variance in the hardware - we know this . when have i said it wasnt- the drivers or the kernal(whatever) hasnt bneen written to allow this variance.

most people are saying its not bad conponents- its varied conponents- that need to be controlled differenetly- and this difference should be noted in the kernal and allowed for.

Re: N900 Satisfaction Survey
 

stevenich- will they take the phone in to fix under warranty

Re: N900 Satisfaction Survey
 

... where on earth are you getting that figure from? ... you're aware there's a poll at the top of this thread that's currently showing only12% of respondents having serious issues with their phone ... and given that internet forums and polls like this tend to attract people with problems and issues more than those who are just out there enjoying their phones it's likely that this forum's sample is skewed towards problems ...

Re: N900 Satisfaction Survey
 

I love my n900 but where the hell are good apps and current games ???

Re: N900 Satisfaction Survey
 

Ah so we do agree. You really shouldn't be so agressive about my comments if one of us simply misunderstood.

So the questions are mainly:
-Did Nokia know about this variance before releasing N900 or not?
-Is this variance something that came up mostly in the a batch of OMAP3s for Droid & N900 or something more common?
-Is this variance within the specs of the processors Nokia bought or the fault of the manufacturer?

Depending on the answers this is either completely Nokias fault or not at all.

Either way, Nokia does seem to replace all faulty phones so everyone is entitled to a working one. It is quite a bit more expensive to Nokia to ship buggy phone that is replaced than not ship it, so I'm not really buying the "on purpose" angle.

Re: N900 Satisfaction Survey
 

Given the stats we're seeing, I'm wondering whether our assumptions about sample skew (for TMO specifically) are correct.

Perhaps the N900 customer base is a generally more enthusiastic bunch of tech lovers that are more generally inclined to participate in this online community - so we actually have a better quality, more representative sample.

Perhaps this highlights the difference between a "tech support" forum and a genuine "user community"?

Re: N900 Satisfaction Survey
 

"Either way, Nokia does seem to replace all faulty phones so everyone is entitled to a working one."


"I will never again purchase a Nokia product! After 5 hours on the phone with Tech support over 10 days Nokia no won't exchange my phone because it's passed the 30 day limit.

Even though I started the complaint on the 20th day. Their support team never calls back and management is terrible.

I supply phones to my 12 employees. I promise it won't be Nokia. "

Re: N900 Satisfaction Survey
 

He did not say what his problem was. Plus it was his first post. I could create an account and say Nokia promised me 5000$ for my pain and suffering and I would be buying Nokias for all my 500 employees. That doesn't make it true though. Seriously, a manager that couldn't escalate a single support call when all facts are in his favor sounds seriously like a troll to me.

Guarantee is usually quite a bit longer than 30 days. I haven't personally heard of any problems with Nokia support, quite the opposite. I am sure I would get my phone replaced within first year if it started to develop random reboots.

Re: N900 Satisfaction Survey
 

Minor niggles - The N900 is the first phone I have ever owned that displays a web page properly. For me, that trumps any inconveniences from the initial shortcomings of the phone.
Are there any other phones on the market that display web pages as complete as the N900 does?