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-   -   Nokia to close London Regent Street Flagship Store (https://talk.maemo.org/showthread.php?t=35892)

nirave 2009-12-04 15:38

Nokia to close London Regent Street Flagship Store
 
To begin with...

The reason I am posting this here is because several people have got their N900s from the NFS in Regent Street.

This will affect where they can go for warranty repairs & information etc.

Nokia to Close London Flagship Store


hypnotik 2009-12-04 15:42

Re: Nokia to close London Regent Street Flagship Store
 
Not particularly surprising given the global economic downturn... a bummer though. hope they don't close the NYC flagship, since that's where I got my n900 from.

bugelrex 2009-12-04 15:59

Re: Nokia to close London Regent Street Flagship Store
 
The rent on the NYC flagship must be pretty high. Also the layout of the store isn't that great. I bet 80% of the customers never walk to the second floor yet its about 50% of the overrall space! It opened during the boom so it was probably the best space/layout they could get at the time...

The place seems way overstaffed also...

rhys_himself 2009-12-04 16:20

Re: Nokia to close London Regent Street Flagship Store
 
I ordered my N900 from there about 2.5hrs ago. GREAT.

Any idea who will be responsible for repairs/warranty if one of the many hardware bugs happens to affect me?

CrashandDie 2009-12-04 16:29

Re: Nokia to close London Regent Street Flagship Store
 
Quote:

Originally Posted by rhys_himself (Post 410169)
I ordered my N900 from there about 2.5hrs ago. GREAT.

Any idea who will be responsible for repairs/warranty if one of the many hardware bugs happens to affect me?

There are many Nokia Certified repair shops throughout London, and when you have valid warranty you can send your device to specific locations. They don't actually repair them in the shops, so it's not a big issue for owners.

rhys_himself 2009-12-04 16:36

Re: Nokia to close London Regent Street Flagship Store
 
Quote:

Originally Posted by CrashandDie (Post 410189)
There are many Nokia Certified repair shops throughout London, and when you have valid warranty you can send your device to specific locations. They don't actually repair them in the shops, so it's not a big issue for owners.

Grand, so it's likely I can take it to my local Nokia (MPD run) store then I guess? I'm actually from Swindon so a London store isn't actually convenient for me- they just had them in stock ;)

CrashandDie 2009-12-04 16:40

Re: Nokia to close London Regent Street Flagship Store
 
Quote:

Originally Posted by rhys_himself (Post 410213)
Grand, so it's likely I can take it to my local Nokia (MPD run) store then I guess? I'm actually from Swindon so a London store isn't actually convenient for me- they just had them in stock ;)

Yup, I had an N810 that I bought in the US a few years ago, had an issue with the screen some year ago, and a Carphone Warehouse shop gave me the details of Nokia Support that I had to contact. Called them, and I could send in my device no problem (warranty had run out, so I would've had to pay for the repair had I gone through with it).

Edit: I ended up repairing the N810 myself, as I couldn't be bothered sending it away for a couple of weeks.

rhys_himself 2009-12-04 16:50

Re: Nokia to close London Regent Street Flagship Store
 
Quote:

Originally Posted by CrashandDie (Post 410225)
Yup, I had an N810 that I bought in the US a few years ago, had an issue with the screen some year ago, and a Carphone Warehouse shop gave me the details of Nokia Support that I had to contact. Called them, and I could send in my device no problem (warranty had run out, so I would've had to pay for the repair had I gone through with it).

Edit: I ended up repairing the N810 myself, as I couldn't be bothered sending it away for a couple of weeks.

Nice, that's a bit more comforting. Fingers crossed I won't ever need to take it back though of course!

christexaport 2009-12-04 16:53

Re: Nokia to close London Regent Street Flagship Store
 
I wished they'd close them all and open smaller stores in more major cities. Like the Best But Mobile stores in the malls. We in the US need more exposure, not a showcase in two cities. Dallas-Fort Worth, LA, Silicon Valley, Seattle, Miami, Atlanta, Boston, Austin, and other cities need stores, too.

tonypercy 2009-12-04 16:56

Re: Nokia to close London Regent Street Flagship Store
 
That London store had a rep for bad customer service. So I'm not surprised, but maybe they should sacked the manager and not closed the store.

tissot 2009-12-04 17:18

Re: Nokia to close London Regent Street Flagship Store
 
Pretty surprising i have to say. it's not like those flagship stores could be huge burden for Nokia, but then i do agree that pretty much all around the globe expect in North America the flagship stores don't really have much of purpose other than showing the devices and at least should be good customer service.

At least in here Helsinki flagship store dosen't mean much. Other than maybe some random russians buying Vertu phones from there :) People might just test the phones there and then go 1km away to Verkkokauppa.com and buy the device 20% cheaper.

Enyibinakata 2009-12-08 05:56

Nokia Regent street store closing down
 
Should I have waited for a 'closing down' SALE ? I wonder

:confused:

http://www.independent.co.uk/news/bu...h-1836152.html

deadmalc 2009-12-08 07:55

Re: Nokia Regent street store closing down
 
popped in there yesterday saw them showing off the n900. real shame if it does shut :(

xmob 2009-12-08 13:16

Nokia Closing Regent Street Store
 
As title, reported on The Register
Nokia sinks Regent Street flagship store

CrashandDie 2009-12-08 16:50

Re: Nokia Closing Regent Street Store
 
Already discussed quite a bit. Please use the search function before posting.

Thanks.

sjgadsby 2009-12-08 17:03

Re: Nokia Closing Regent Street Store
 
Quote:

Originally Posted by CrashandDie (Post 416841)
Already discussed quite a bit.

Threads merged.

Texrat 2009-12-08 19:09

Re: Nokia to close London Regent Street Flagship Store
 
It's things like this that make some people question Nokia's understanding of mindshare...

tonypercy 2009-12-08 19:18

Re: Nokia to close London Regent Street Flagship Store
 
More so TexRat when you consider an Apple store is in visual range of the Regent Street site, packed with customers and with excellent customer service.

Texrat 2009-12-08 19:30

Re: Nokia to close London Regent Street Flagship Store
 
*sigh*

very frustrating...

xmob 2009-12-08 21:40

Re: Nokia Closing Regent Street Store
 
Quote:

Originally Posted by CrashandDie (Post 416841)
Already discussed quite a bit. Please use the search function before posting.

Thanks.

Hey! I did! Nothing showed up. :confused:

Texrat 2009-12-08 21:42

Re: Nokia to close London Regent Street Flagship Store
 
No big deal xmob, solved. ;)


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