N900 Satisfaction Survey
 

With all the babble about problems here, there, and everywhere....how about a simple survey to get a clear picture of peoples' opinions of their N900s?

EDIT: I'll just add that we're on the honor system here - this poll is for people that actually own an N900

EDIT2: To be honest, I'm expecting "minor niggles" to win, followed by "no complaints" with a sizable gap until "serious doubts".

EDIT3: So far, the stats are falling out the way I expected them to.

Re: N900 Satisfaction Survey
 

Could be a good idea, but you may have a problem....... You will find most people voting are ones having issues and on the forums, a lot of people have no issues, and therefore do not come on here as often. So it would be very hard to tell how accurate the poll is. In my opinion anyway :)

Re: N900 Satisfaction Survey
 

Well... 8ve given it a no complaints :)

Re: N900 Satisfaction Survey
 

agree! :D also if you pay attention most of the people who have problems are those who bought first batch of n900s those who recently got it seems to enjoy their device more w/ less issues ...

Re: N900 Satisfaction Survey
 

I kept the poll anonymous, but if people want to chime in with why they voted a certain way, that's great - it adds context.

I voted "no complaints" despite the known firmware/software issues....as these are all things that can be fixed in an open-source world :)

The "loose/detached USB clip" issue concerned me for a while, but I am naturally careful with such things anyway....and mine seems to be firmly attached. Nevertheless, Texrat's warning about being careful with the USB/power cable is well heeded!

Re: N900 Satisfaction Survey
 

First batch from where? - as us in the UK had quite a few issues, and got them quite a bit after the US...

I was pretty early in the UK lot, and cross fingers, no problems yet.....

But true, it does seem something seems better in the newer batches.

Re: N900 Satisfaction Survey
 

Until now, no problems at all. Except the Wi-Fi bug (that drains the battery super fast even when disconnected) i've no complains with hardware issues.

Re: N900 Satisfaction Survey
 

I voted no complaints.I love my N900 the hardware is solid and the software is evolving nicely with the help of the Maemo community!

Had only just heard of this but I also treat all my devices with care and after I read on Texrat blog 'Nokia reports that the problem was fixed for production devices' i can sleep soundly :)

Re: N900 Satisfaction Survey
 

i voted minor niggles....
i love my phone...errr internet tablet with phone fuctionality!!!
reason for my vote is that as of now....i believe the device isnt perfect(phone wise) and a few little "darn thats not working as it should" or "darn that option is missing".....but i believe my vote will change within 2 fw updates.....

Re: N900 Satisfaction Survey
 

I think Minor niggles is a fair assessment. Truth be told, I've not had any high-end phone device that faired better then minor niggles in the past 6 years (including several Nokia devices, that Fruit company, a G1, and three iterations of HTC/WinMo phones.) I don't think any of them really rated below that either, even the old HTC Apache/6700 running WinMo 5.

Re: N900 Satisfaction Survey
 

I voted for minors. It doesn't seem like phone unfinished is minor, but hey, i love the rest and frankly if Nokia asked me whether I'll buy it now with internet and OS and flash and wifi and GPS and stuff "but contacts has no maps liking" I would have probably laughed. No use not admitting it now. I would have taken it anyway because that's what they are, annoyances to be solved soon. Right? Annoyances. Soon.

I said SOON!

Re: N900 Satisfaction Survey
 

Minor issues for me, for basic uses that I want/need, Email, web, SIP calling, and most importantly "LED Flashlight", everything works flawlessly, with unexpected added features (adjustable WiFi power).

I just wish it had louder call volume (not sure if this is "fixable"), and expanded support for streaming Windows Media (hopefully that will come).

Re: N900 Satisfaction Survey
 

Voted Minor niggles, no probs at all, the only thing i want is msn integrated out-the-box, otherwise 100% happy.

Re: N900 Satisfaction Survey
 

I was somewhere between Minor Niggles and Serious Doubts but chose Serious Doubts.

Major gripes:
- Power management on my device is completely erratic (sometimes I get two days, sometimes just a couple of hours with similar use),
- Some core apps should have been ALOT better even as an initial release (Mail client and Maps are terrible and really detract from the usability of an otherwise excellent platform)
- Development tools, APIs, and documentation are completely unorganized in my opinion which is very frustrating from a developers point of view (not even mentioning the divide between GTK and the half baked Qt implementation) That combined with the relatively small target audience will keep the top mobile development mind share away.
- OVI store still not up and running (and even when it gets up and running, what can we expect in terms of content)
- Minor things such as: no support for N900 in OVI suite (I mean come on!!!)

I still LIKE the device, mostly for the potential it has, but unless these (mostly) software issues are resolved quickly, I am very concerned about the future of this platform.

Re: N900 Satisfaction Survey
 

Voted "no complaints". I think I knew what I was getting into. I really didn't expect everything out of the box with a new platform (+ I've had N810 for a long time). I've been positively surprised with things like overall stability. 1.5 months now and so far experienced a single reboot caused by dev software. I bought an internet tablet with 3G and phone on the side and I definitely got what I wanted.

Re: N900 Satisfaction Survey
 

not being funny but it goes from minor niggles to seirous doubts- i am in the middle and clicked on serious doubts.

Re: N900 Satisfaction Survey
 

OK, device is great, 9 out of 10

Why not a 10? Some space for improvements, tot be expected Q1..

Re: N900 Satisfaction Survey
 

Great Survery... I guess N900 is not bad after all :D

Re: N900 Satisfaction Survey
 

if nokia releases a firmware update that includes a working imap4 email client and improves the media player a bit(better playlists, coverart show properly), upgrading the phone apps functionality and a few UI improvements, I won't have much to complain any more :)

and I expect nokia to release an update with exactly the points I've mentioned ;)

so minor niggles for me

Re: N900 Satisfaction Survey
 

Yes, this is a shame and shows clearly that this device was rushed to the markets to hit the xmas business and the good faith of the buyers was abused
by nokia which as was stated by the fortunate testers of the new firmware has indeed a fix for this bug but rather then "release often" and let us use our devices in the end prefers to keep it secret for the next weeks (months?).
This is not the linux way of doing things and I regret to having tought that a non linux shop like nokia would adhere to the linux etiquette of not letting the users hang. By looking at the wl12xx wifi driver code full of todos and fixmes and by looking at the load of patches queued up for inclusion for the next kernel releases which add a lot of missing features I've got the impression that the wifi subsytem was glued together in a hurry hoping for the best and so know we own an unreliable phone that eats a battery in less than one hour if we accidentally forget to reboot it after a two minutes wifi session.
Maybe the spontaneous reboots bug is instead a feature introduced by nokia to stop the battery drain?
I will wait for the new firmware in the hope that it will be release soon, just to give the nokia people a chance to get it done right. My feeling right now is to get rid of the N900 and sell it on Ebay before more people understands that it is utter crap and prices fall.

Re: N900 Satisfaction Survey
 

wow, that's a little harsh, farmatito. So, I guess you're that one vote then?

Re: N900 Satisfaction Survey
 

there were a few already ;-). it's just I feels like this at the moment still hoping
that i can enjoy the N900 in the end

Re: N900 Satisfaction Survey
 

Me too... I think you will like it better even after just the first update. Hopefully soon.

Re: N900 Satisfaction Survey
 

Satisfied with the phone's potential.
Somewhat satisfied with the community.
Not satisfied with Nokia's handling the firmware updates.

Re: N900 Satisfaction Survey
 

I'm guessing this is getting boring, but wich manufacturer has sold a perfect device with the first firmware? And if all failed, wich of them managed to get it perfect within one month? Why does everyone expect Nokia to be different?

Re: N900 Satisfaction Survey
 

what manufacturere has sold a perfect device..

erm

NINTENDO ALLWAYS REALESES PERFECT PRODUCTS.

it can be done its just that phone companys are in a bigger market and fighting to get things out at right times. all can be as bad as each other- but the iphone was never unstable, samsungs older nokias arnt wernt unstable- yep many need the odd f/w update- but not to the n900's extent. I have had alot of archos's and they were allways like this.

but i can handle the bugs on a media player/internet tablet- not a phone tho..i need that on all the time with good battery.

nokia rushed to get it in b4 crimbo. and it wasnt finished

Re: N900 Satisfaction Survey
 

same here. it's like not minding going out with a girl who's issues you're aware of because you know what the score is. having a girlfriend you think is perfect and turns out to be a nut-job is bad though.

:D

oh and anyone who said 'utter crap' either didn't know what they were buying, didn't read the manual, or is a technodunce. i've had so much fun playing with this thing, even if the battery drain is annoying me.

Re: N900 Satisfaction Survey
 

I just voted "no complaints" - but unfortunately without really thinking what I was doing.

If I'd considered it a little, I do have "niggles"..

the default partitioning scheme isn't to my taste.

it is irksome that some of the firmware components are closed

I haven't yet found a way of enlarging the tiny font in app manager

Why Oh Why isn't there as full as possible a set of working installable kernel modules for the provided kernel?
...

As you can see, the niggles are small :)

On the other hand, I'm what you might call hugely satisfied with the device at this point.

If there'd been a more positive option than "no complaints" (why isn't there?!) I'm sure I'd have gone with that..

Not because I think it's perfect in terms of feature completeness or even the usability of the available features, but because it's Linux, because it is a usable UMPC (if I'd bought it expecting a whizzbang phone I'd be upset now!) and because of the approach Nokia have taken (epitomised by rootsh) not to try and lock "the hood" in order to stop you getting under it.

I only wish Nokia followed the logic through and behaved just a bit more like normal releasers of Linux distros. If they are surprised at the popularity of the device now, they might be amazed at what that would bring them! ;)

Re: N900 Satisfaction Survey
 

I found it hard to decide between no complaints and minor niggles ... eventually I went for minor niggles, as there are a couple of things that I would like to see fixed/improved ... BUT ... I don't actually have any complaints, as I knew about the big things I wanted improving before I bought the phone (phone!) and I'm confident that the community and nokia will work away and improve my current minor niggles ...

Re: N900 Satisfaction Survey
 

VERY Minor niggles: The touchscreen could be more responsive, there is a strange bug with the camera that shows an error message sometimes, Ovi store not ready. Other than that this phone is truly a computer in my hands.

Re: N900 Satisfaction Survey
 

i have voted minor niggles due to the fact that there is no IMAP IDLE support, the email client is really slow, and there is a rather strange bug with regard to Google Talk IMs. i have raised a bug report here

Re: N900 Satisfaction Survey
 

no complaints!

i've been messing quite a bit with it and installing alot of aps from devel and testin depos and it still not slowed down! best phone i ever had for sure! can i call it a phone? its the first time ive had a portable device that actually has a usable browser! works a treat

the battery i charge once a day, but thats to be expected considering i dont put the thing down and im a text-addict!

Re: N900 Satisfaction Survey
 

So far, so good

There have been some very constructive critics here....thank you for that. You have highlighted some important areas for improvement.

I think that the vast majority of complaints will be ironed out with imminent software/firmware updates........the rest we can do ourselves......that's open-source vibe baby!

Re: N900 Satisfaction Survey
 

Problem is that MSN is a closed, proprietary protocol. Unless Microsoft open it up then others will always be playing catch up. Not Nokia's fault here.

Re: N900 Satisfaction Survey
 

You might want to check your sources on that statement regardinging Nintendo. There are several issues with most of Nintendos products including the Wii and DS.

Regarding instability on fruit phoned: few of the early handsets were, even Apple admitted a few issues in the end!

The product has always been billed as not the final step and for early adopters. What part of that statement do you not understand?

Re: N900 Satisfaction Survey
 

"The product has always been billed as not the final step and for early adopters. What part of that statement do you not understand?"

i dont understand why you dont think i can understand that statement

what has that got to do why your claim that all manufactures realese products as unstable as the n900.

i cannot believe your naivity- they realesed the n900 way to early to get crimbo sales- its that simple- nintendo/sony/apple would never ever do that- many devices have niggles but not to the n900's extent.

off course they realesed thios early , its a hardware unit- like a pc, therefore it will be better when apps are buit and features introduced.

nokia should never have realesed it with instability issues and such lack of qual control

name one other prioduct that you could line up 5 devices and all of them range between 7 hours and 3 days use. some of them charge alf the time, some reboot.

lol to your fanboyish naivity.

Re: N900 Satisfaction Survey
 

Wow, selective memory is cool.

I once again remind you of the initial iphone release

- no SDK at all, 3rd party apps impossible
- no cut & paste
- major security hole in browser (that's how it was jailbroken)
- no custom ringtones, etc...

http://en.wikipedia.org/wiki/IPhone_OS_version_history

Note the 1 month "first update" was ONLY to patch the hole that allowed jailbreak.

First BUGFIX release was 2 months later -
Custom ringtones? 6 Months later....
App Store? 18 Months Later

How about we apply consistent expectations?

Re: N900 Satisfaction Survey
 

No complaints whatsoever. Extremely satisfied.

Re: N900 Satisfaction Survey
 

I'm actually not happy with it.. The UI is nice, it's fast, has a lot of storage, like the idea of running Linux on my phone... but the stuff I really need it for doesn't work at all or partially works:

- IMAP lacks IMAP-IDLE and the mail-app hangs on large mailboxes -> email is unusable for corporate use. I tried Nokia Messaging, but that's too slow for normal use.
- Can't sync contacts or calendar entries with Google anymore (worked the first week I got the device, now I only get timeouts).
- Office-docs can only be accessed by (commercial) third-party software.
- Battery-life is very disappointing if you actually use the device.
- No turn-by-turn navigation-software, Nokia Maps is not an option and Sygic's has been delayed ("because Nokia asked them not to release until more devices hit the market")

I went back to my (3 year old) E90 for daily use and use the N900 as a rather expensive mediaplayer in my car at this time until Nokia releases an update.

Re: N900 Satisfaction Survey
 

my 3 SIM does not work but I'm still picking 'No complaints' as it still blows everything I used before it off the face of the earth! If it never worked with my SIM I would still be as happy to own it.