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-   -   Have a big headache about calling (https://talk.maemo.org/showthread.php?t=47241)

simplyfun 2010-03-12 20:21

Have a big headache about calling
 
Hi everybody....I am new about the mameo operating system and just baught my N900.I have a big headache:( In my company everybody has a short number for internal callings(that's for the company numbers) and a long numbers for outside callings.( For example My internal number is 1622).The problem is when somebody is calling me with my short number its shown as unknown number on the screen altough this number is in my adress book..that is only for internal callings...No problem with outside callings. I have talked with my phon operator and they told me they are not supporting this device....

Is there any way to fix this problem?Other way I have to sell this phone:((

Thanks for your help.

Fargus 2010-03-12 20:23

Re: Have a big headache about calling
 
The post you have is not very clear on the issue. Are you saying that your company has short codes on the company phone system that automatically dials the relevant mobile number?

The N900 picks up the transmitted caller id given by the network. If the company aren't transmitting their number or the carrier isn't forwarding that to the phone then this isn't the N900 at fault, no phone would be able to do this.

Can you clarify your situation please?

MaemoCurmudgeon 2010-03-12 20:26

Re: Have a big headache about calling
 
Quote:

Originally Posted by Fargus (Post 565438)
The post you have is not very clear on the issue. Are you saying that your company has short codes on the company phone system that automatically dials the relevant mobile number?

The N900 picks up the transmitted caller id given by the network. If the company aren't transmitting their number or the carrier isn't forwarding that to the phone then this isn't the N900 at fault, no phone would be able to do this.

Can you clarify your situation please?

Bingo!!! It's your PBX -not the device.

simplyfun 2010-03-13 21:06

Re: Have a big headache about calling
 
Yes my company has short codes on the company phone system.When a call comes from a company employee I can see as unknown number.Problem is with this phone because I have use my sim card with some other phones, no problems with them I can see who is calling...

Fargus 2010-03-13 21:22

Re: Have a big headache about calling
 
Quote:

Originally Posted by simplyfun (Post 566326)
Yes my company has short codes on the company phone system.When a call comes from a company employee I can see as unknown number.Problem is with this phone because I have use my sim card with some other phones, no problems with them I can see who is calling...

In that case your unit must have an issue as if the network broadcasts the number then the N900 should pick it up. Suggest you take it back to a Nokia service centre under warranty.

simplyfun 2010-03-13 22:51

Re: Have a big headache about calling
 
Thanks a lot

CowboyFromHell 2010-03-13 23:05

Re: Have a big headache about calling
 
I'm not experienced in this stuff, but as far as I understand your problem, I wonder whether you store both versions of numbers for each contact entry or only the long one. I'd understand, that N900 cannot provide the mapping from long to short versions. But, I'd guess, that if you kept both versions for each entry, N900 should recognize the correct caller.

simplyfun 2010-03-14 20:12

Re: Have a big headache about calling
 
Quote:

Originally Posted by CowboyFromHell (Post 566416)
I'm not experienced in this stuff, but as far as I understand your problem, I wonder whether you store both versions of numbers for each contact entry or only the long one. I'd understand, that N900 cannot provide the mapping from long to short versions. But, I'd guess, that if you kept both versions for each entry, N900 should recognize the correct caller.

I tried both of them.First I keep only the short one as a second I keep long one and at last I keep both of them...Nothing changed.I really wonder about how I can fix this..

Fargus 2010-03-16 00:49

Re: Have a big headache about calling
 
Quote:

Originally Posted by simplyfun (Post 567108)
I tried both of them.First I keep only the short one as a second I keep long one and at last I keep both of them...Nothing changed.I really wonder about how I can fix this..

IS the phone showing an incoming number or 'Unknown' or 'Annonymous' caller id on the incoming call. If the number isn't in the contacts list then the actually supplied caller id should be displayed. If it isn't showing a number then it isn't being supplied to the phone.


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