I don't actually disagree with any of that. Like I said, the N8 was an excellent device, especially compared to the Galaxy (loads of people are still using the N8 today compared to the Galaxy which dated horribly). The problem Nokia had was perception and the legacy of selling some really awful phones previously (N97, I am looking at you). When Ios and Android were released, they just looked so much more fresher than Symbian. What Nokia should have done was to ditch the Symbian name (and all its confusing variants). The next thing they should have done was completely reskin the OS. The default icons, fonts and menus looked terrible and dated, even if they were perfectly functional. Unfortunately, people were unable to look beyond this superficial detail, shame really