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Posts: 388 | Thanked: 1,340 times | Joined on Nov 2007 @ Finland
#802
Originally Posted by strongm View Post
As I already pointed out, FedEx do work Saturdays, and Jolla certainly said they themselves were. So that's at least 2 days without shipments (and I'd sadly have to suggest, given the pattern shown by the tracking spreadsheet, that the few Thursday shipping notifications were in fact Wednesday notification's that happened to get sent after midnight, which really means 3 days without any actual shipments) In the wake of admitting that there has been a delivery problem you might also have thought that Jolla would be trying to ensure that shipments went out every day, so it is worrying to see signs of what appears to be a new delivery problem - and I can't find any other reason why only approx 400 shipping notifications have gone out in a week - that Jolla are not talking about.
Few things in my mind:

- Just question: Does FedEx work on Saturdays all around the world or in some countries/areas? Their web pages are terrible for finding any real information about their services (common problem with logistics companies).

- it is Christmas parties time in Finland. Maybe they had a company Christmas party on Friday night/Saturday. Jolla's sailors have probably worked long days for 7 days a week for 4 weeks (except Finnish Independent day). I think it is reasonable to expect them to have a little time off and refresh time after that.

- It is possible that they might have decided to reorganize the packing/shipment processes so that they can get the rest of shipments out faster. Maybe they have come to a conclusion that they cannot do this in promised 3-4 weeks if they don't do changes in the processes. For example outsourcing part of the job to get more hands on the work.

But my point originally was that we don't know. And when 4 weeks from the final payment or from 2nd December (discussion of its own from where to start counting) goes by then we know if Jolla failed to keep that promise. (And they might have originally aimed to deliver all shipments before Christmas...)

I really hope that all preorderers get their Jollas before Christmas. Let's not yet surrender to despair.

Last edited by att; 2013-12-16 at 06:47.