maemo.org - Talk - View Single Post - Mobile Phones Direct N900 Customers

crayfish	2009-12-04 , 10:20
Posts: 26 \| Thanked: 9 times \| Joined on Nov 2009	#1727

Originally Posted by autodrivel

WooHoo!!
On a side note since I work in a "service industry" - cut the team at MPD some slack, they are a small group of people trying to get through a huge number of orders in the shortest amount of time. They are not sitting on their a*ses thinking about when they should start work - they are working their a*ses off to finish the job.
</2 cents>

In fairness, most of the frustration directed toward them, including my own, has been because of the shockingly bad customer communication - I dont doubt that they have their hands full but they would have saved themselves a huge amount of grief simply by sending out more emails to keep their customers up to date - there is no excuse.

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