I hope this is true! Here's a question when the status something you've ordered is "Ready for Despatch" do you assume: (a) the item is in stock and delivery is expected shortly (b) the item is in stock and you expect a quoted delivery date (c) both of the above (d) the item may or may not be stock and the status is just an acknowledgment your order exists (e) the status should be "Pending stock" but this may pee-off existing customers due to previous track record (f) both (d) and (e) I think "Ready for Despatch" is a completely useless status and quite frankly confusing. At least have a "key" on the order page explaining what the statuses mean. My n900 has been ready for despatch since Tuesday I would expect my n900 to be delivered by Monday at the very latest! If it was actually in stock I should have got it on Wednesday or even today (highly unlikely).