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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#164
Originally Posted by qgil View Post
Yes, that was the intention of the Council. Still, how this would work in practice for this specific case, with the current topic and the current council?

Texrat, you are putting a lot of effort in this thread and in many other hot topics threads. How would a better collaboration with the council help you?

In some cases sharing more information internally helps. We have done it for specific events with a clear purpose and short term deadline, trying to avoid NDAs as much as possible. But here the situation is different. We have several topics crossed in discussions and most of them would require an NDA for a wider purpose and a longer period if we want to move to an internal discussion.

First I don't see the point of such internal discussion since a big part of the problem we can solve is here in the public. Second because the current council members might not be council members soon, which is an additional reason to keep the discussion in the public continuum.

But Texrat, don't get me wrong. You are doing an excellent work trying to connect everybody's interests and fun to discuss and do things together. If you have a concrete proposal the council can push here and now I'm all ears.

Is starting that wiki page too little? The average Talk user is not following this thread post by post anymore and yet here there are some helpful Q&A embedded...
I could write a book in response to the above but I will spare you and focus on a few specifics.

The council is the primary advocacy body for the community and should be utilized as such by Nokia

Example: I would have preferred a more formal process around the USB breakage issue. In fact there should have been an investigative team wrapped around it after I first reported my instance. Maybe there was internally (I doubt it) but the council should have been engaged by Nokia quickly and formally to facilitate a faster and less antagonizing resolution. I didn't mind at all running interference, but I did not care at all for the lack of communications (not blaming you Quim-- you were very helpful and responsive when needed). The council could have helped Nokia avoid bad publicity and speed up the resolution process for N900 owners.

caveat: in hindsight I realize I should have created a hardware bug report for the USB problem.

The council should have had more involvement in the MeeGo go-live

Yes I understand the issues around NDAs and such but I still believe we could have been a tremendous help in reducing the FUD following the announcement. I see our engagement in events like that as win-win for Nokia and the community. Note that council members (current and past) stepped up quickly and strongly afterward-- that's why we're here. Use us.

The council should have periodic meetings with Nokia

I don't just mean the monthly scrum stuff. I mean phone/online strategy and policy sessions. I also think there should be a midterm physical meeting, sponsored by Nokia and in the future the MeeGo organization. I grant the cost and logistics issues but this is just something I think would have great value all around.

The council should help facilitate threads like this one

Let us act as your proxy, as I suggested via email. We can help shape the message and keep Nokia from looking heavy-handed. Again: that's why we're here. I would have liked to have had a session (IRC?) where the council collected questions from the community, distilled them into a formal Q&A, then engaged you and/or any other representatives to get good, solid answers to lingering questions (rather than soft PR responses that contribute to the FUD). Even a "we are unable to answer that right now for business reason X but are working on a way to answer it" is less evasive than many answers we receive.

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I could keep going but hopefully those get the point across. Thanks for listening.
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Last edited by Texrat; 2010-03-02 at 18:12.
 

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