I have pretty much the same thing. I opted to use just fingertip as much as possible and use a normal pen instead of the given one if I need to do something that requires accuracy for a longer period. I use the pen that has a relatively sharp cap so that the cap is closed. OTOH my wife uses the given pen while playing mahjong, which can easily last for an hour or two (not the games but the session). An no complaints from her. It might just be the way I keep the given pen in my hand or something. Perhaps the given pen is too delivate for men, but not so for women.