Anything that you buy that only does basics AFTER you download something you would consider half finished. That in itself is a bug IMHO, a problem and well worth pointing out to anyone that needs or wants to buy this phone. Buy a BMW but you have to download and apply later the air con, central locking, electric windows and back seats. The kind of thing every other decent car provides
Vodaphone and Expansys (Main UK suppliers) sell it as a phone. So somewhere that message is being ignored. If you buy it as a phone, have it sold as a phone, listed with other phones and actually titled as a phone. You expect a phone.