I am left with the distinct feeling Nokia made a half baked product, left it up to the community to fix the shortcomings of the device, but blocked the communities ability to fix some of the major/core issues. I wanted a communicator phone and a good calendar plus a lot of fun features.
Esp the calendar doesn't support google calendar really well and the email client also does a suboptimal job.
Google is one of the most popular email and calendar services in the world, it is inexcusable not to fix this. It is possible to go via the browser, but it is painfully slow.

Many of the issues I have seemed to be resolved via nuevasync when I looked on in the forum before purchasing the phone. Most of the reviews online were very positive also. I have since learned that reviewers don't do a thorough job. Otherwise they would have experienced the crazy number of bugs on this device.

In the end it is Nokias responsibility to fix the bugs, and they haven't done an impressive job of this thus far.
The community has provided awesome programs and tried to fix the shortcomings like no mms support. But some of the major issues re in the closed components on the phone, and Nokia are simply under-performing in fixing these problems.