Sadly this is an example of a minority getting the shaft. People who buy unlocked GSM phones (myself included) are not covered under normal warranty at times and are forced to jump through hoops to get anything serviced.

This isn't true all the time however the last few unlocked phones I have purcahsed I was basically told "your out of luck unless you want to pay normal repair fee ($150)".

The microUSB port on the N900 is poor, this has been known for a while now. Thankfully Nokia took note and use better connectors but that doesn't really help the current N900 owners. I am just glad mine has been holding up, but I still feel sorry for the people who has issues and were forced to deal with customer support at Nokia.

Side note I am not "unhappy" about the N900 it was a good device. Sure it had it's issues but what device doesn't these days due to their complexity? People forget these aren't 1960 hand radios which were rock solid due to their limited capabilities. But that is another rant. . .