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thedead1440 is offline thedead1440
2012-10-02 , 16:08
Moderator | Posts: 6,215 | Thanked: 6,400 times | Joined on Nov 2011
#1
Hi all,

I've this strange error whereby when I try to open any excel, powerpoint or word files on the N9, the splash screen with the progress bar appears and dis-appears.

PDF files open fine but the above M$ formats have the issues...

So far, I've reinstalled the following packages to no avail:

office-tools
calligra-kchart
libkok
calligrameego

Anybody has ideas on which other packages could be re-installed to correct this issue?


Also, please do not suggest to re-flash as I'd rather get to the root of the issue instead of finding the easy way out


Thanks in advance for all the help.

thedead1440


Edit: SOLVED FINALLY!!!
Last edited by thedead1440; 2012-11-30 at 05:24.
 

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thedead1440 is offline thedead1440
2012-10-02 , 16:56
Moderator | Posts: 6,215 | Thanked: 6,400 times | Joined on Nov 2011
#2
Also,

If the packages are fine could someone teach me to open a word or excel document via CLI under debugging? That might lead me to the error...

Thanks...
 
thedead1440 is offline thedead1440
2012-10-03 , 06:59
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#3
Bumping this thread with one update...

For M$ formats, i've just realised that 2003 office formats (i.e. doc and xls) work fine but the problem is occurring when opening the 2007 (docx and xlsx) formats...

Could someone direct me to the plugins required for these extensions? Maybe a re-installation of the plugin(s) required would solve the issue...

Thanks...
 
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Schturman is offline Schturman
2012-10-03 , 07:37
Posts: 5,339 | Thanked: 4,133 times | Joined on Jan 2010 @ Israel
#4
Do you tried rename the extension from docx to doc ?
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thedead1440 is offline thedead1440
2012-10-03 , 07:39
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#5
Originally Posted by Schturman View Post
Do you tried rename the extension from docx to doc ?
Didn't work...

The plugin is surely having an issue...The problem is whats the plugin name...

You have any idea on how to open the file in terminal using debug so errors can be captured?
 
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Schturman is offline Schturman
2012-10-03 , 08:04
Posts: 5,339 | Thanked: 4,133 times | Joined on Jan 2010 @ Israel
#6
Sorry, but i don't know..
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Lausanne & Lyon de descente...
----------------
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Schturman's repo on openrepos
RPM packaging directly on your Jolla phone.
Root & User SSH access to Jolla via WinSCP.
Root and User SSH access to Jolla via Nautilus on Linux PC.
 
thedead1440 is offline thedead1440
2012-10-03 , 08:10
Moderator | Posts: 6,215 | Thanked: 6,400 times | Joined on Nov 2011
#7
I've a sneaky feeling this is due to qt5 from snowshoe repo disrupting things...

I've purged the repo and qt5...

Now i need to find the packages for qt4 that should be re-installed for this app...


Edit: Re-installed a number of libqt4 packages to no avail...
Last edited by thedead1440; 2012-10-03 at 09:07.
 
thedead1440 is offline thedead1440
2012-10-03 , 16:26
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#8
bumping this thread...

hope someone has some sort of solution/method to debug...

thanks..
 
ajalkane is offline ajalkane
2012-10-03 , 16:36
Posts: 1,313 | Thanked: 2,978 times | Joined on Jun 2011 @ Finland
#9
Code:
/usr/share/applications $ grep ms- mimeinfo.cache 
audio/x-ms-wma=musicsuiteinterface.desktop
image/x-ms-bmp=galleryserviceaction.desktop
x-maemo-highlight/mms-url=videosheetplayerinterface.desktop
X-TEMP-application/vnd.ms-excel=office-tools-quickviewer.desktop
audio/x-ms-asx=musicsuiteinterface.desktop
application/vnd.ms-powerpoint=office-tools.desktop
audio/vnd.ms-playready.media.pya=musicsuiteinterface.desktop
audio/x-ms-wax=musicsuiteinterface.desktop
X-TEMP-image/x-ms-bmp=mediaviewerserviceaction.desktop
application/vnd.ms-excel=office-tools.desktop
x-maemo-nepomuk/mms-message=showmessage.desktop
x-maemo-nepomuk/sms-message=showmessage.desktop
X-TEMP-application/vnd.ms-powerpoint=office-tools-quickviewer.desktop
There you have the desktop file, then look at the Exec line to run it in command-line

Code:
/usr/share/applications $ grep Exec office-tools-quickviewer.desktop
Exec=invoker --type=m /usr/bin/office-tools -quickviewer
Hopefully that gets you started. Run without invoker in command-line.

Hey that was my 666th post. Not such an evil post I think .
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thedead1440 is offline thedead1440
2012-10-03 , 16:45
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#10
Hi ajalkane,

Thanks for the reply! I'd done that before but it gets stuck at the following errors with nothing appearing...I'm not knowledgeable on Qt but translation error is slightly weird as I only use English as my language...Any clue?

Code:
RM696-21-3_PR_005:~# /usr/bin/office-tools
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first

RM696-21-3_PR_005:~# /usr/bin/office-tools -quickviewer
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first


RM696-21-3_PR_005:~# /usr/bin/office-tools -quickviewer --type=m
ApplicationService::ApplicationService(const QString&, const QString&, QObject*)
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::removeTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first
QApplication::installTranslator: Please instantiate the QApplication object first

Btw, are you sure you don't have a rule in Profilematic that detects your 666th post and erases your phone's data ?


Thanks
 

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