Originally Posted by felbutss

I have had arguments and arguments and arguments with nokia over this when my n95 used to constantly fell apart. they kept telling me nokia will never give a brand new phone off the assembly line ever. they use refurbished external parts, which is most likely your old phone, BUT do give you a brand new circuit board. they dont usually change design that quick also. nokia call this practice replacement units. very strange as i can name one company that replaced my music player (cough apple) in three days with a brand new one. if you get a new phone i will be very amazed as i have never experienced that.







One question for you guys. just for future reference. can someone let me know how the usb part that comes out of the device is attached??? is it soldered or and extension of something else?

Originally Posted by pelago

Should be a 24 month warranty in UK (well, in all of EU).

Originally Posted by HumanPenguin

I think this will answer your question but am not sure.

The USB port is surface mounted to the edge of the phones mother board using solder.

this board is then positioned such that the port aligns with the hole in the case.

In my device the port was always a little behind the hole. I have seen a few pics where the socket is slightly futher forward. No indication as to if this effects the chances of a divice having "USB seperation issues" or not.

Originally Posted by HumanPenguin

Just an update.

Becky from Nokia phoned me just now.

They are sending me a replacement phone tonight. Should be delivered to my work address tommorow.

They stated that the phone is sent to them from Nokia finland to replace warranty stock. I get the impression this means a refurbished phone.

Originally Posted by ddwwf1

how long did it take before u phoned them or visa versa after u sent them ur phone

Originally Posted by ArmandHammer

I sent mine in Feb/25th and they sent out the replacement on the 1st of March.

Originally Posted by felbutss

I have had arguments and arguments and arguments with nokia over this when my n95 used to constantly fell apart. they kept telling me nokia will never give a brand new phone off the assembly line ever. they use refurbished external parts, which is most likely your old phone, BUT do give you a brand new circuit board. they dont usually change design that quick also. nokia call this practice replacement units. very strange as i can name one company that replaced my music player (cough apple) in three days with a brand new one. if you get a new phone i will be very amazed as i have never experienced that.

Now how Nokia is handling stuff so far, not the same. Cisco would do SW updates on an almost daily basis. Also, I never had any dodgy HW with respect to Engineering like this USB port obviously is.







One question for you guys. just for future reference. can someone let me know how the usb part that comes out of the device is attached??? is it soldered or and extension of something else?

Originally Posted by les_garten

I used to buy Millions of $$$ worth of Cisco gear a year and they send out refurb'd gear to replace BRAND new gear that arrives DOA. I'm talking 6 figure costing gear here. So NOKIA is not doing anything unusual. All Cisco's RMA gear is refurb'd as well. I had about 100 Routers that cost around a Mil a piece and that's what they do with their operation. I also never had any issues with their refurb'd gear.