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Posts: 43 | Thanked: 8 times | Joined on Jan 2008 @ Mexico City
#71
Success!!! I removed the battery and after a couple of hours I was able to turn on my N800 and update to OS2008.

I hope the promised patch to this problem is available next week as promised.
 
GreenMonkey's Avatar
Posts: 10 | Thanked: 0 times | Joined on Jan 2008
#72
My n800 did this after 2-3 days. I talked the buy.com folks (who will do RMA for replacement only) into letting me buy another one, and shipping back the old one for a refund.

Saved me $30ish anyway since it was $189 vs $217 I paid for it the week before.

I have the new unit in house. Not sure if it works properly or not yet. So far, no problems.
 
Posts: 176 | Thanked: 34 times | Joined on Feb 2008
#73
Like I mentioned on another thread, count me in with this same problem.

Took PlayThing out of my bag to check something and black screen. Press power on and the only thing I get is about five seconds of the initial NOKIA screen, a flashing blue start button and... zip. Off it goes.

Also got it from Dell.ca. Wonder if Canada just got stuck with some bad stock?

I'll contact NOKIA about it, try to recharge it (though that can't be the problem - it was almost fully charged just 90 minutes ago), will remove and reinsert battery if required, will remove NOKIA SD card to see if that works.

In any case, having this occur about two weeks after purchase is not acceptable. I don't really care why it happened or how to continuous fix it. I'm not paying for a flakey product. Period.

I'll just consider PlayThing1 as a bit of a dud and find out how to return it (or, prefereably, get Dell.ca to send me another before I return mine).

Bad times, bad times :-P
 
Posts: 293 | Thanked: 76 times | Joined on Jan 2008 @ Fremantle, W. Australia
#74
Originally Posted by Betty Woo View Post
Press power on and the only thing I get is about five seconds of the initial NOKIA screen, a flashing blue start button and... zip. Off it goes.
Betty, this is NOT the common power-on problem. Rather it is failing to boot up. Try removing the flash cards, then try reflash the firmware.
If that too fails, you'll need to return it.
 
Posts: 176 | Thanked: 34 times | Joined on Feb 2008
#75
Originally Posted by myk View Post
Betty, this is NOT the common power-on problem. Rather it is failing to boot up. Try removing the flash cards, then try reflash the firmware.
If that too fails, you'll need to return it.
Um... damned.

If I reflash the firmware (whatever that is), will I lose everything including applications and files?

If so, then I might as well just return this thing and try a new one.

Crappity-crap-crap.
 
Posts: 293 | Thanked: 76 times | Joined on Jan 2008 @ Fremantle, W. Australia
#76
Originally Posted by Betty Woo View Post
If I reflash the firmware (whatever that is), will I lose everything including applications and files?
Its like reinstalling Windows on a PC, just in case you just have a software problem and the hardware is fine. Are you still running OS.2007? Its worth installing 2008 anyway, I think.
You should backup your data to memory card first - see backup program under 'settings'. Ahh .. d'oh! you can't - sorry.
And you would need to reinstall your applications anyway. Its all a LOT easier than on Windows though.
Of course, if your hardware is bad, it might not even be possible
to do this. See this forum for OS.2008 upgrade info.
 
GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#77
Originally Posted by myk View Post
Betty, this is NOT the common power-on problem. Rather it is failing to boot up. Try removing the flash cards, then try reflash the firmware.
If that too fails, you'll need to return it.
It sounds more symptomatic of low battery.
 
Posts: 176 | Thanked: 34 times | Joined on Feb 2008
#78
Originally Posted by myk View Post
Its like reinstalling Windows on a PC, just in case you just have a software problem and the hardware is fine. Are you still running OS.2007? Its worth installing 2008 anyway, I think.
Ah. First thing out of the box and I put OS2008 on it.


Originally Posted by myk View Post
You should backup your data to memory card first - see backup program under 'settings'. Ahh .. d'oh! you can't - sorry.
Strangely, I'd made the decision when I first got PlayThing that I would only had stuff I'd already stored on my iMac, first. This included all my screenshots of... ah... my screenshots? So, aside from losing the set-up and the apps, I haven't lost anything, really, 'cept a bit of my sanity.


Originally Posted by myk View Post
And you would need to reinstall your applications anyway. Its all a LOT easier than on Windows though.
Oh, God. Windows. Never been a fan and have had various Macs since the Classic. Which means I've never actually had to reformat a hard drive. I'm a stauch 'if ignorance is bliss, I want to be happy' computer person.


Originally Posted by myk View Post
Of course, if your hardware is bad, it might not even be possible to do this. See this forum for OS.2008 upgrade info.
Well. I'm home now and the battery's been out for an hour. I'll give it another hour while I eat dinner and go through the steps and see what's what.

Has this been a rather post-OS2008 issue? I wonder what's happening... .

Ah, well. Also called up Dell.ca and they have a 30-day return policy. Worse case scenario: give this thing another week, see if some firmware upgrade gets belched out and take it from there. If I'm still not happy, ship PlayThing back and get another one.
 
Posts: 176 | Thanked: 34 times | Joined on Feb 2008
#79
Originally Posted by GeneralAntilles View Post
It sounds more symptomatic of low battery.
Then it went from almost full to zippo in 90 minutes of sitting in a bag with no applications but the basics running... .

Will report back with suitable whine or geeze after dinner and a renewed start up on a set-aside battery.

UPDATE: Plugged in battery again. Zip.
Plugged in charger, battery indicator went on. Waited five minutes, fired PlayThing up. All's well.
Unplugged recharger to see what screen indicator... um... indicates. Battery is extremely low.

But, like I said, it was damned near full less than 90 minutes before when I was checking an email downstairs and I closed all applications down whenever I put it back in the bag.

I'm still uneasy about this whole episode. Among the first posts I wrote was about the wacky battery never seeming to be fully charged, regardless of how long I left PlayThing off and recharging.

I guess I'll have to see what happens in the next week or so (before the return policy shuts me out)... .

Bleeh.

Last edited by Betty Woo; 2008-02-12 at 01:44.
 
Posts: 5 | Thanked: 0 times | Joined on Feb 2008
#80
Mine worked yesterday, but the battery was draining really fast, now it won't turn on either. Nothing. How am I supposed to flash it if it wont turn on so that the computer can recognize it? Yes I have left it in the charger, but no battery charging picture comes up. It worked for a little bit this morning after I left the battery out over night. It booted, but there was no battery icon, so I shut it off. Then I turned it back on, still no battery icon. So I shut it off, would not go on. Pulled the battery for a few hours again and put it back in with the plug, would not go on. Now I just have it sitting here plugged in.

Also, in another post I was reading people were having problems with the n800 discharging the battery in a matter of hours when its supposed to be idle. Could that and this be related? The battery gets so discharged that it won't even turn on and takes forever to get sufficient charge to boot even when plugged in?

Last edited by camaroer87; 2008-02-12 at 20:54.
 
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