Originally Posted by chenliangchen

Thanks for all the support, criticise and help on clarification. Much appreciate the support from the community, it's the power for me to keep things moving.

We are undergoing for the first batch of production which will be finished shortly, but it's very limited in quantity. (I am sorry again to some people that we are not a massive entity that can afford a huge amount of first shipment) And meanwhile we are working on our second batch, which has also started. Please do bear in mind that in general, production including sourcing needs to be started 3-4 month before shipping. We are trying our best to reduce the gap for the following shipment. (And I am sure there will be more complaints from some that the waiting time is too long, in a bit of time. This is what we are trying to work out)

Unfortunately, since a few month ago, global and local politics are moving to a direction that is being very difficult to our little business. Trade war causing huge problems on sourcing components and shipping; Brexit and Sterling dropping into a stupidly low level; and there are a few extra license cost which we were not aware of at the beginning (can't disclose details publically) which also added a lot on individual cost. The price adjustment is a hard decision based on all the factors above. It more of making us survive, rather than making revenue. We always wanted to lower the price as much as possible so more users can get a chance to use the product, but there are cases that we cannot control.

However, that's said for all the pre-orders it would remain same as we promised if users pay on time. And once the situation of politics gets stabilised we will do the best to lower the price as much as we can.

Originally Posted by endsormeans

Hold on a sec.
WTF.

I am going to correct the mistaken " increase by a 1/3"
But I will be damned if I correct the pricing.
It may be 778 USD ...as far as everyone else is concerned.
But for Canadians...it is $1032.15
Well over a grand.
That I didn't get confused.
I just forgot to state that is the cost in my locale.
Which is an absolute break point for me for any handheld ...or start up risk.

Originally Posted by olf

Absolutely agreed, as you guys already managed to talk yourself into discussing specific prices / price increases based on pure speculation:

"8% increase", "increase by a 1/3", "778 USD", "1032.15 CAN$", "720€ incl. shipping" etc.

This is crazy, if the intention was not trolling in the first place, and evil if it was.
Can you please stop this nonsense.

Originally Posted by shaihkritzer

none of consumer's problems.
same logic: startup owner get's robber in the street - not a thing he could control - add missing money to device price. duh.

Originally Posted by British

Well yes, but no.

The warranty is indeed 2 years, if you don't tamper with your device physically (which makes perfect sense) AND if you only use Android.



While I understand why it is so, that's also quite a bummer.

It also brings another question for all the privacy-haters that fancy Google so much: the FAQ says "it must be running Android", yet it doesn't state it should be the Android version the Pro1 will be shipped with.
Since F(x)tec is publicly advocating their open bootloader, I suppose it's all very possible to use another "flavor" of Android... but will it void the warranty as well ?
If so, they should come clean and state it on the product page:



instead of the bland and inaccurate



Now about the "support" part... they do say that alternate OSes are to be supported, but then again, as I just pinpointed, it's the hardware (Pro1) that supports the OSes (or the other way around, if you prefer that), since the company (F(x)tec) doesn't (since the warranty is lost).

I know, semantics.

That won't prevent me from getting it and installing anything but Android (so the classical third-grade answer "if you're not happy with it, no one is forcing you/go elsewhere" we've been getting of late is still irrelevant), but as I said, that's still a bummer.

Originally Posted by shaihkritzer

none of consumer's problems.
same logic: startup owner get's robber in the street - not a thing he could control - add missing money to device price. duh.

Originally Posted by British

Well yes, but no.

The warranty is indeed 2 years, if you don't tamper with your device physically (which makes perfect sense) AND if you only use Android.

Originally Posted by Thoke

@British I have understood that if you flash back to Android and the problem still persists, it's covered by warranty, not that flashing something other than Android permanently voids your warranty. But this might be hearsay.

Originally Posted by shaihkritzer

because it's not good-ole days anymore. every 2nd startup is a scam. that's why one should be very attentive before sending his money anywhere. even very little suspicions things should be taken into account. demanding money without having device in stock is VERY suspicious.

Originally Posted by shaihkritzer

yup. still no extact numbers. so I guess in such GLOBALLY-UNSTABLE situation I'll wait for stuff to settle down and cancel my preorder. just hope that wish to lower the price after unstability is over would be kinda sooner than Pro2 is announced

none of consumer's problems.
same logic: startup owner get's robber in the street - not a thing he could control - add missing money to device price. duh.

Originally Posted by shaihkritzer

WTF did I just receive???

......
Chen, please. This is not how you make more buyers for your product. The demand for niche product is low and it's VERY silly to make it even less with unexpected price changes, extra charges and other bull*it.

Blah blah, first we have deficite and high demands, now they are sooo high we'll raise the price... What's next? You have to win a fight to get it? Quit it, makes me sick.