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Posts: 16 | Thanked: 1 time | Joined on Feb 2008
#1
I bought a Nokia N800 from ebay this Feburary

and.....

it developed a line of dead pixels across the screen. I checked the Nokia site that I need a proof of purchase. Do I reallty need a proof of purchase? Can I get get away without one?

Can anyone help me out?

Many thanks
 
luca's Avatar
Posts: 1,137 | Thanked: 402 times | Joined on Sep 2007 @ Catalunya
#2
I don't know about the proof of purchase, but I do know that nokia doesn't honour the warranty internationally (e.g if you bought an USA unit, the warranty is only valid in the USA).
 
Posts: 16 | Thanked: 1 time | Joined on Feb 2008
#3
it is an uk stock... can anyone help?
 
Posts: 16 | Thanked: 1 time | Joined on Feb 2008
#4
help? anyone? all i need is an invoice
 
Posts: 16 | Thanked: 1 time | Joined on Feb 2008
#5
bump... anyone got a UK invoice that i can use?
 
Posts: 2,802 | Thanked: 4,491 times | Joined on Nov 2007
#6
Nokia should be able to cross-reference the device's serial number with the invoice you provide them so best not be dishonest.

However, you do not need to provide proof of purchase. The Nokia warranty period is 2 years in Europe (that's the statutory minimum for consumer goods across the EU since 2002) and you can trivially prove that your device is younger than that (the N800 first went on sale in January 2007).
 
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