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qole is offline qole
2009-09-18 , 17:49
Moderator | Posts: 7,109 | Thanked: 8,820 times | Joined on Oct 2007 @ Vancouver, BC, Canada
#31
Originally Posted by moshbox View Post
wtf? I just activated a sim for my Mom a month ago. I've got the bill in front of me right now. $39.20 after taxes for activation and $10/mo for 60m airtime. I've never paid more than $35 with fido for activation.
Right. But the SIM costs $35, too. So $70 (plus taxes) total.
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moshbox is offline moshbox
2009-09-18 , 17:51
Posts: 11 | Thanked: 1 time | Joined on Sep 2009
#32
Originally Posted by jthiemann View Post
Joe.
* due to THEIR accounting problems. They can't get automatic refill to work for me; so every few months I call them up, they try to set it up again, and extend my current balance by 2 or 3 months. So I only pay $10 9 or 10 months a year.
Those 'extended balances' are bs. I had a 6 month extension fail three months in a row while i was on pay as you go. There is zero customer service w/o a contract with fido. Had I not wanted/needed 3G, I would have stuck with my Telus carryover plan.

Their billing system is also the worst in the industry. Even on contract, I'm constantly getting freebies due to the fact I have to call them every second month for adjustments.
 
moshbox is offline moshbox
2009-09-18 , 17:53
Posts: 11 | Thanked: 1 time | Joined on Sep 2009
#33
Originally Posted by qole View Post
Right. But the SIM costs $35, too. So $70 (plus taxes) total.
Sorry, no. $35 for the kit. I activated it myself. No charge.
 
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qole is offline qole
2009-09-18 , 18:02
Moderator | Posts: 7,109 | Thanked: 8,820 times | Joined on Oct 2007 @ Vancouver, BC, Canada
#34
They charged me $35 for the kit, and I had to get the SIM activated in a store (because the phone was an "unlocked" device not purchased through Fido).

Believe me, I tried online. The website just said that I couldn't do that, and that I could try again later...

The biggest hassle is getting data on a month-to-month plan with an unlocked phone. They had to pretend that I had an iPhone. Hee hee.
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jthiemann is offline jthiemann
2009-09-18 , 18:56
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#35
Originally Posted by moshbox View Post
Sorry, no. $35 for the kit. I activated it myself. No charge.
Ditto here for my gf. Bought the $35 Sim kit at a store; then activated by calling customer service. No charge for that. Stuck it into an unlocked phone and was good to go.

And even though I'm on el-cheapo prepaid, I never had problems with getting to customer support. (Getting COMPETENT customer support, that's a different story, and about 50/50 probability) Even when my balance was cleared because I didn't refill in time, they restored it without much hassle. (I think on my account, they now expect sh*t to happen, and know it their fault, not mine)

I think though that there is an additional charge for activating postpaid plans, maybe that's where the extra charge was.

Still, I will switch as soon as a reasonable alternative appears. At this point in Canada, I think the rule is "Friends don't let friends sign mobile service contracts!"
 
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2009-09-18 , 19:57
Posts: 739 | Thanked: 242 times | Joined on Sep 2007 @ Montreal
#36
Originally Posted by jthiemann View Post
Still, I will switch as soon as a reasonable alternative appears. At this point in Canada, I think the rule is "Friends don't let friends sign mobile service contracts!"
Being from montreal, we should organize a "change carrier day"... July 1st? :P
To show them that we do care about competition >:]
 

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moshbox is offline moshbox
2009-09-18 , 20:59
Posts: 11 | Thanked: 1 time | Joined on Sep 2009
#37
Originally Posted by qole View Post
They charged me $35 for the kit, and I had to get the SIM activated in a store (because the phone was an "unlocked" device not purchased through Fido).

Believe me, I tried online. The website just said that I couldn't do that, and that I could try again later...

The biggest hassle is getting data on a month-to-month plan with an unlocked phone. They had to pretend that I had an iPhone. Hee hee.
Hmm, maybe because I got a free shitty LG with my contract? I just swapped the SIM out when my unlocked E71 arrived.
 
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qole is offline qole
2009-09-18 , 21:26
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#38
Yeah. And you got a contract. Sign up for slavery, and they'll polish your shoes for free, too.
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2009-09-18 , 22:26
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#39
Originally Posted by makka View Post
I deserve the trombone and the violin. I'm just confused about why nokia won't reach to our market.
I'm confused as to why you think Nokia has stopped all development.

But I'm even more confused why you would say what you did in your first post. In the US that would be an FBI investigation trigger. Just ask my stupid nephew who liked to idly talk in chats about blowing stuff up.
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moshbox is offline moshbox
2009-09-18 , 22:52
Posts: 11 | Thanked: 1 time | Joined on Sep 2009
#40
Originally Posted by qole View Post
Yeah. And you got a contract. Sign up for slavery, and they'll polish your shoes for free, too.
Heh, actually, the receipt I quoted was a pay as you go activation kit. No phone. I popped the sim into some non-fido phone my brother had laying around, activated it online and gave it to my mom. Now I get to call India every month for fido billing errors on two accounts. Whee.

Only reason I signed a contract was not be raped on data charges. Believe me, I miss my Telus pay and go. $10/mo min top up for carry over, vmail, callerid, call forward, call conference all included and not a single billing error in 5 years. Best "plan" I ever had. Then I got hooked on the E71 and just had to go 3g...
 
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