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2009-09-22
, 21:28
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Posts: 1,589 |
Thanked: 720 times |
Joined on Aug 2009
@ Arlington (DFW), Texas
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#432
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Originally Posted by mrojas
Hallelujah!! Thanks mrojas! I'm good at writing and investigating, but what you just did makes me have so much respect for you. If you're ever in Dallas Fort Worth, let me know, I'll buy you a beer and a steak. (I just need to borrow some cash first....
When a user/customer comes around asking for a missing feature you do not:
- Act in a condescending manner towards his request.
- Tell him that if he wants it, do it himself. This is the open source way, but if you don't manage the way you say this, the user will feel offended.
- Diminish the importance of his request in any way.
- Exit by the tangent (what does MMS has do in this thread at all?)
- Exchange looks with your peers in evident confusion on what is needed to be done and who should do it.
- Not be aware of the facts related to the issue before posting about them (btw, thanks for the brief sjgadsby).
What you should do, is:
- Explain in the simplest way the reason why the feature is not present. Knowledge is power. If the customer can reason with you, he will be in your side.
- Explain when this feature will be available.
- If there is no ETA for the feature, then POLITELY explain the reason, again in a simple manner.
- Then suggest what he can do to make it happen, and that he will be supported in his efforts. Explain that one of the good things of Maemo is precisely that he can make it happen. Empower the user.
- For the previous to happen, there must be channels and procedures clearly defined and in place.
Let me remark something. This are your users. They are using the stuff you developed. If you don't care about them, they will go away.
Having said that, I would like to volunteer to manage the Portrait Mode Project. However, before jumping on board, I want to have some things very clear:
- Is Nokia going to make Portrait Mode happen for the desktop and general interface of the device in Maemo 5? Yes or No? If there is no assurance of this, I will assume No. I say desktop and general interface, because apps can already be made to support portrait, and besides, focusing only on apps is like building a house starting by the roof.
- Is Nokia going to support Portrait Mode if the community makes it happen? By support I mean, in the best case scenario, take over the project once the community completes it and integrate it into default, future builds of Maemo, or in the worst case, avoid to break it with their software updates.
- What kind of support can the people working on this have from Nokia?
That is all for now.
)You must have experience in doing this, and I think many people take for granted their developing and project management skills. We always need leaders to organize our efforts, and I'm glad you've stepped forward. I've been a terror lately trying to get my point across, but I'm ready to put that behind me and help you anyway I can.
As you know, we've just launched a Maemo user/developer/news site and forums to supplement our Symbian community, and you have the entire use and support of our community in any way to help you get this organized and completed. We have a few developers and plenty of bug testing users dedicated and nearly religious about mobiles.
Please don't hesitate to contact me or Teo for any assistance we can provide. If you know what type of people's help or expertise could be useful, I can post a topic or even an article calling the community to join in OUR efforts.
Chris McFann
__________________
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
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2009-09-22
, 21:56
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Posts: 1,743 |
Thanked: 1,231 times |
Joined on Jul 2006
@ Twickenham, UK
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#433
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Of course I can't tell you if Nokia will bring a rotated UI. No one here can tell you.
We're not Nokia.
If Jussi didn't tell you then there are few reason why.
It can't be said yet.
They don't know yet.
They won't do it and don't know yet how to tell it.
I am sure they talked about it, and made a decision about it.
We simply don't know it. And if you asked Jussi about it and Jussi didn't say anything, than you simply have to wait and keep asking.
File a bug or a brainstorm idea and Nokians will reply sooner or later.
But it should be pretty clear that for now, when the device will come to the shelves, there won't be what you're asking.
I am sure they won't add anything new now.
I would like to have portrait UI fully working, I am used to it in the few months I had an Android phone, but I don't mind and I don't see it as a limitation, but I do see how many people see it as such.
At least, that's the only think I can tell you, my own application will rotate.
Anidel
We're not Nokia.
If Jussi didn't tell you then there are few reason why.
It can't be said yet.
They don't know yet.
They won't do it and don't know yet how to tell it.
I am sure they talked about it, and made a decision about it.
We simply don't know it. And if you asked Jussi about it and Jussi didn't say anything, than you simply have to wait and keep asking.
File a bug or a brainstorm idea and Nokians will reply sooner or later.
But it should be pretty clear that for now, when the device will come to the shelves, there won't be what you're asking.
I am sure they won't add anything new now.
I would like to have portrait UI fully working, I am used to it in the few months I had an Android phone, but I don't mind and I don't see it as a limitation, but I do see how many people see it as such.
At least, that's the only think I can tell you, my own application will rotate.
Anidel
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2009-09-22
, 22:13
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Posts: 547 |
Thanked: 1,383 times |
Joined on Sep 2009
@ Stockholm, Sweden
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#434
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I think this video will show everyone all this isn't *that* bad... 
http://www.theonion.com/content/vide...embedded_video
http://www.theonion.com/content/vide...embedded_video
| The Following 2 Users Say Thank You to frals For This Useful Post: | ||
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2009-09-23
, 01:47
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Posts: 1,589 |
Thanked: 720 times |
Joined on Aug 2009
@ Arlington (DFW), Texas
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#435
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MacBook Wheel?!? ARE THEY SERIOUS?? I put money on them selling alot early, then sales falling through the floor. Did you hear how long it took him to type his email? 45 mins!!!
YIKES!
YIKES!
__________________
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
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2009-09-23
, 02:00
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Posts: 1,878 |
Thanked: 646 times |
Joined on Sep 2007
@ San Jose, CA
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#436
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Originally Posted by christexaport
You did notice the site it was on, right?
MacBook Wheel?!? ARE THEY SERIOUS??
__________________
My Personal Blog
My Personal Blog
| The Following User Says Thank You to johnkzin For This Useful Post: | ||
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2009-09-23
, 02:03
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Posts: 55 |
Thanked: 33 times |
Joined on Sep 2009
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#437
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Originally Posted by christexaport
*WOOSH*
MacBook Wheel?!? ARE THEY SERIOUS?? I put money on them selling alot early, then sales falling through the floor. Did you hear how long it took him to type his email? 45 mins!!!
YIKES!
Not familiar with The Onion?
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2009-09-23
, 02:53
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Posts: 1,589 |
Thanked: 720 times |
Joined on Aug 2009
@ Arlington (DFW), Texas
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#438
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no i'm not. it is fake, i presume
__________________
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
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2009-09-23
, 02:56
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Posts: 1,589 |
Thanked: 720 times |
Joined on Aug 2009
@ Arlington (DFW), Texas
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#439
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after checking the site, i feel stupid. lol
__________________
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
Maemo-Freak.com
"...and the Freaks shall inherit the Earth."
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2009-09-23
, 12:33
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Posts: 2,535 |
Thanked: 6,681 times |
Joined on Mar 2008
@ UK
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#440
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Originally Posted by christexaport
I picked up a colleague's iPhone, pressed the button to get to the home screen and it didn't rotate the screen when I rotated the device.
Exactly what we were talking to Jussi Makinen about the other day. Pick up an iPhone, N97, 5800 XM, i8910 HD, Touch Pro, or pretty much any slate style device with an accelerometer, and rotate it in your hands. The UI of the entire device will rotate so no matter how you look at it, the text and elements are positioned upright to the eyes.
There was a lot of talk when the iPhone was released about which apps supported landscape mode instead of just portrait mode; and that has improved over time.
Nokia have made the choices they've made. Why are people going round and round in circles on this?
__________________
Andrew Flegg -- mailto:andrew@bleb.org | http://www.bleb.org
Andrew Flegg -- mailto:andrew@bleb.org | http://www.bleb.org
In other words, if people want to make a difference, and get involved, they can submit their ideas and simultaneously discuss the pros and cons in the Brainstorm area, which you linked to.
Thanks!!!