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GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#741
Bah, missed the DHL guy by all of 5 seconds. Those guys really don't wait around.
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Ryan Abel
 
Posts: 5,335 | Thanked: 8,187 times | Joined on Mar 2007 @ Pennsylvania, USA
#742
Originally Posted by GeneralAntilles View Post
Bah, missed the DHL guy by all of 5 seconds. Those guys really don't wait around.
I'm interested to see how DHL delivers my N900. Before DHL pulled their quick retreat from the U.S., our DHL driver always wanted to chat for at least five or ten minutes after delivering a package. Quite a nice guy, but it felt odd in contrast to competitors who just want to get their runs done so they can go home.

Our FedEx driver is of the second type. We've no windows on the driveway side of our house so we're not certain, but we strongly suspect he or she is a former newspaper delivery person. It doesn't sound as though the truck ever comes to a full stop, and we find our packages randomly placed (and scuffed a bit) in the driveway as if they were simply thrown.

Our UPS guy, in contrast, went so far as to simply walk in our front door to carefully place packages on our coffee table until my wife asked him to stop. It was kind of him, but it worried her to hear an unknown someone walking around downstairs.
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Mara's Avatar
Posts: 1,310 | Thanked: 820 times | Joined on Mar 2006 @ Irving, TX
#743
Originally Posted by GeneralAntilles View Post
Bah, missed the DHL guy by all of 5 seconds. Those guys really don't wait around.
Wait? They don't leave the package at front door if nobody is home? Do they require signature?
 
GeneralAntilles's Avatar
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#744
Originally Posted by Mara View Post
Wait? They don't leave the package at front door if nobody is home? Do they require signature?
Yes, although it seems you can put a signature on the doortag for them to leave it the next day.
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anidel's Avatar
Posts: 1,743 | Thanked: 1,231 times | Joined on Jul 2006 @ Twickenham, UK
#745
Nice, after 12 years BA employee (cabin crew) decided it's time for a new strike.. so now, in honour of those 12 years, they have announced a 12 days long strike from the 22nd of Dec to the 2nd of Jan.

This means that I might have to find another company to fly back Italy and this means good bye discounted N900...

Unless they cancel the strike...
 
Posts: 3,841 | Thanked: 1,079 times | Joined on Nov 2006
#746
I got DHL to deliver to the office. They won't try to deliver outside office hours, and there's always someone there to sign it and I get a call when it arrives. Got it within an hour after touchdown.
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smegheadz's Avatar
Posts: 387 | Thanked: 566 times | Joined on Dec 2009 @ Dublin
#747
Originally Posted by GeneralAntilles View Post
Bah, missed the DHL guy by all of 5 seconds. Those guys really don't wait around.
if you like you can give them my address and i'll make sure i'm there to sign for it so you dont miss out
MUhahhahahahaha
 
Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#748
Originally Posted by sjgadsby View Post
I'm interested to see how DHL delivers my N900. Before DHL pulled their quick retreat from the U.S., our DHL driver always wanted to chat for at least five or ten minutes after delivering a package. Quite a nice guy, but it felt odd in contrast to competitors who just want to get their runs done so they can go home.

Our FedEx driver is of the second type. We've no windows on the driveway side of our house so we're not certain, but we strongly suspect he or she is a former newspaper delivery person. It doesn't sound as though the truck ever comes to a full stop, and we find our packages randomly placed (and scuffed a bit) in the driveway as if they were simply thrown.

Our UPS guy, in contrast, went so far as to simply walk in our front door to carefully place packages on our coffee table until my wife asked him to stop. It was kind of him, but it worried her to hear an unknown someone walking around downstairs.
My FedEx / UPS experiences are the opposite of yours. Great service with FedEx, consistently. But UPS drivers toss packages onto the porch and RUN (I kid you not) to the truck like track stars. Didn't make me happy when it was a printer...
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GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#749
Originally Posted by Texrat View Post
My FedEx / UPS experiences are the opposite of yours. Great service with FedEx, consistently. But UPS drivers toss packages onto the porch and RUN (I kid you not) to the truck like track stars. Didn't make me happy when it was a printer...
Interestingly I've always had excellent, friendly service from UPS and poor service from FedEx. Goes to show how useful anecdotes are, I suppose.
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Ryan Abel
 
Posts: 5,335 | Thanked: 8,187 times | Joined on Mar 2007 @ Pennsylvania, USA
#750
Originally Posted by Texrat View Post
My FedEx / UPS experiences are the opposite of yours.
Oh, I know the level of service I'm seeing from the different delivery companies doesn't hold true across drivers, routes, or regions. When I lived in an apartment, the UPS guy for the complex regularly expressed glee at having smashed small packages under larger ones.

More on topic, the DHL driver who delivered my N900 apparently saw me pull out of my driveway after lunch. He chased after me in his van, honking the horn, so he could make the delivery. I suspect it had more to do with not wanting to drive out from Harrisburg again than with dedication to customer service, but either way, it served me well.
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