thanks for the quick reply. i followed those instructions the first time and i was still getting those errors. that's whats most baffling. i'll list the info that i put in and maybe you see something that i may have missed.

username: full email address
password: *******(checked password spelling many times)
eamil address: full email address

incoming server: pop.gmail.com
outgoing server: smtp.gmail.com

use connection-specific smtp servers: unchecked

advanced settings
incoming: retrieve - message and attachments
leave messages on server: checked
password authentication: secure
security: ssl
incoming port: 995

outgoing: smtp authentication: none
security: tls
outgoing port: 465


gmail settings:
forwarding: disable forwarding
pop download: pop is enabled

everything seems to be in order... i don't know what to do.... help

Under SMTP Authentication, try changing it to Login. If that doesnt work either try changing the security from TLS to SSL.

It took me a while to get it right on a mates 770, I dont use GMail so dont have the exact settings to hand.

i tried changing the smtp setting and still no good...
i'm not sure what the problem is since i configured entourage on my ibook to check my gmail using the same configuration.

logically, the smtp setting should not prevent me from accessing the pop server at least, but i can't even log in at this point. i'm giving up for the time being... thanks for trying.

@ Nerdmojo.

Some minor changes to the settings that you outlined above (@ 4:57)...

Under 'advanced' settings, on 'incoming' tab, try switching "password authentication' to 'normal'.

On 'outgoing' tab, set 'SMTP authentication' to 'login' and under 'security' use 'SSL' (Apparently, I'm addicted to the ' key. Sorry.).

I just set up my GMail account on my 770 HE yesterday, and the aforementioned settings are the only places that my settings differ from yours. It works just fine now. You might also try the Notifier app that places a GMail Notifier in the toolbar window at the top of the screen. It almost makes the regular email client redundant. Good luck.

holy smokes it worked! thanks a lot for your help...