![]() |
2010-05-18
, 06:59
|
Posts: 6 |
Thanked: 6 times |
Joined on Mar 2010
|
#31
|
![]() |
2010-05-18
, 07:04
|
|
Posts: 1,338 |
Thanked: 1,055 times |
Joined on Oct 2009
@ California, USA / Jordan
|
#32
|
![]() |
2010-05-18
, 20:06
|
Posts: 20 |
Thanked: 2 times |
Joined on Mar 2010
|
#33
|
![]() |
2010-05-18
, 23:08
|
|
Posts: 609 |
Thanked: 243 times |
Joined on Jan 2010
@ Eastern USA
|
#34
|
![]() |
2010-05-19
, 02:22
|
Posts: 118 |
Thanked: 59 times |
Joined on May 2007
|
#35
|
![]() |
2010-05-19
, 03:04
|
|
Posts: 609 |
Thanked: 243 times |
Joined on Jan 2010
@ Eastern USA
|
#36
|
![]() |
2010-06-11
, 16:55
|
Posts: 45 |
Thanked: 1 time |
Joined on Dec 2009
|
#37
|
![]() |
2010-07-09
, 17:01
|
Posts: 2 |
Thanked: 0 times |
Joined on Jun 2008
|
#38
|
![]() |
2010-07-14
, 17:56
|
|
Posts: 609 |
Thanked: 243 times |
Joined on Jan 2010
@ Eastern USA
|
#39
|
![]() |
2010-07-14
, 18:00
|
Posts: 519 |
Thanked: 366 times |
Joined on Sep 2009
@ North Carolina (Formerly Denmark and Iceland)
|
#40
|
Alright. Just got off the phone with Nokia USA.
Summary of the phone call:
Nokia: Your rebate has been suppressed (aka put on hold, or more likely canceled), because we received multiple rebate submissions.
Me: I didn't send multiple rebates, so that isn't possible.
Nokia: We received four (4) rebates from the same address with the same information, but different names.
Me: Well... are the names of the same family or surname?
Nokia: That is non-disclosable.
Me: ...The only way that could have happened is when I was contacting Nokia through e-mail. They asked to "verify" my information about four (4) times, so I'm assuming that's why.
Nokia: Basically this means you probably won't be getting the rebate.
Me: But that's not a fault on my behalf, that's a error made by Nokia.
Nokia: (couple second pause...)
Me: ...Well... Is there any way I can contest that?
Nokia: Not really, we're just customer service; we're only getting the information from the rebate department.
Me: How can I contact the rebate department?
Nokia: They aren't contactable because the promotional period has ended.
-End call formalities, etc.-
Well.... I'd say that's enough work for a $50 rebate... and now I'm (and many others) left with a scan of my barcodes instead of the original... :|
I had pretty much no complaints about Nokia before, but this is just ridiculous...
Doesn't detract from the device or the community though...
![]() |
Tags |
amazon, nokia, nokia n900, ovi store, rebate |
|