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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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mullf's Avatar
mullf is offline mullf
2010-02-15 , 01:45
Posts: 610 | Thanked: 391 times | Joined on Feb 2006 @ DC, USA
#551
Originally Posted by Texrat View Post
I think the problem here continues to be one of miscommunication and misunderstandings, not any malicious intent.
I don't know, I'm not willing to give them that benefit of the doubt.
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gabby131 is offline gabby131
2010-02-15 , 03:38
Posts: 1,729 | Thanked: 388 times | Joined on Jan 2010 @ Canada
#552
what a relief!!! now this fells like the n97 usb port,

[IMG][/IMG]

i believe this will work
 
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Texrat is offline Texrat
2010-02-15 , 03:46
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#553
Originally Posted by mullf View Post
I don't know, I'm not willing to give them that benefit of the doubt.
I just base my opinion on prior dealings from the inside. But maybe things have changed.
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atunguyd is offline atunguyd
2010-02-15 , 04:19
Posts: 90 | Thanked: 47 times | Joined on Dec 2009 @ Sydney Australia
#554
Originally Posted by DaKing View Post
and how did u grind the charger using what tools ?
I just used a metal nail file that was in a manicure kit. Took no more than a minute to get the plug nice and smooth.
 
dark_1 is offline dark_1
2010-02-15 , 05:57
Posts: 2 | Thanked: 0 times | Joined on Feb 2010
#555
has anyone taken a look at the service manual for the n900? theres a step where it says be careful not to damage the usb connector..

i really want to buy this phone right now but this has me worried, anyone have any suggestions?
 
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pelago is offline pelago
2010-02-15 , 10:16
Posts: 2,121 | Thanked: 1,540 times | Joined on Mar 2008 @ Oxford, UK
#556
Originally Posted by jdapena View Post
* The usb port was really hard to plug. Far more hard than on n810. Also more hard than the preproduction n900 I got.
Interesting that your retail N900 was tighter than your pre-production one. Were you trying both with the same USB leads? I mean, just to check that it wasn't actually the USB lead plug that changed.
 
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HumanPenguin is offline HumanPenguin
2010-02-15 , 13:03
Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#557
OK I have kept silent over the weekend because I was so angry that I could not address this issue calmly.

Now here is my biggest issue. I have seen a few comments along the line that this was a known problem for pre-production devices. And that Nokia claimed to have solved it before production.,

Can anyone tell me more about this. Because if this is true then we are taking the wrong approach.

We should not be trying to convince nokia this is not our fault.

We should be demanding that nokia explain the original cause and how they fixed it. And prove to us that this is not their fault.

If the above is true they have allready accepted that this is a problem with their design.

Please anyone with more info on this post it for us.
Last edited by HumanPenguin; 2010-02-15 at 13:17. Reason: Cant type for toffee
 

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slender is offline slender
2010-02-15 , 13:18
Posts: 2,829 | Thanked: 1,459 times | Joined on Dec 2009 @ Finland
#558
Originally Posted by HumanPenguin View Post
OK I have kept silent onver the weekend because I was so angry that I could not address this issue calmly.

Now here is my biggest issue. I have seen a few comments along the line that this was a known problem for pre-production devices. And that Nokia claimed to have solved it before production.,

Can anyone tell me more about this. Because if this is true then we are aking the wrong aproch.

We should not be trying to convince nokia this is not our fault.

We should be demanding that nokia explain the original cause and how they fixed it. And prove to us that this is not their fault.

If the above is true they have allready accepted that this is a problem with their design.

Please anyone with more info on this post it for us.
Hmm. I don't know about your consumer rights and legal system, but normally case is that product provider NEEDS to investigate and collect evidences to falsify what consumer has told. Only thing that consumer needs to do is speak truth and only evidence that consumer needs is his/hers words. It's corporations business to show that you do not have case here.

.edit
The thing i´m trying to say is probably the onus of proof which in this case is on Nokias/Retailers job to do?
Last edited by slender; 2010-02-15 at 13:21.
 
HumanPenguin's Avatar
HumanPenguin is offline HumanPenguin
2010-02-15 , 13:27
Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#559
Originally Posted by slender View Post
Hmm. I don't know about your consumer rights and legal system, but normally case is that product provider NEEDS to investigate and collect evidences to falsify what consumer has told. Only thing that consumer needs to do is speak truth and only evidence that consumer needs is his/hers words. It's corporations business to show that you do not have case here.

.edit
The thing i´m trying to say is probably the onus of proof which in this case is on Nokias/Retailers job to do?
Nokia has decided that removal of landing pads is proof of abuse. That is all.

This leaves us poor customers in the boat of guilty until we proove we are innocent.

Of course I would like to see numbers for how many N85 N97 5800s and any other phone tht charges via th USB port. Have broken within the first few months of production and have Nokia explain why we N900 owners are so much rougher (as a N85 owner myself)

But Nokia seems to be assumeing that will never happen.

So that leaves us with the burden of proof. So it is time to collect it.
 
DaKing is offline DaKing
2010-02-15 , 13:57
Posts: 203 | Thanked: 12 times | Joined on Sep 2009
#560
Originally Posted by gabby131 View Post
what a relief!!! now this fells like the n97 usb port,
i believe this will work
and how did u do it ? u grind it as Asterixnz did ? or did something different btw should i buy a new charger if i want to grind right ? not the original one am so confused i need some guidence :P
btw isnt there anykind of charger by nokia without these 2 pins ? that we can buy and use for the n900 ?
Last edited by DaKing; 2010-02-15 at 16:29.
 
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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